Margaret Ellison
Appointed 2021. Previously ran our corporate and investment bank, after eleven years in project finance.
About
HBI Group
A banking group built in 1998 around a simple idea: say the price, then keep to it.
Who we are
One branch in New York, then eleven states
HBI Group opened in 1998 with one branch and a stubborn view that most bank pricing was deliberately hard to read. We published a single-page fee schedule that year and have published one every year since.
Today we serve 6.4 million clients across personal, business, corporate and wealth banking in eleven states, with international offices in London, Toronto and Mexico City.
We are listed on the New York Stock Exchange, supervised by the Office of the Comptroller of the Currency, and a member of the FDIC.
What we stand for
Three habits that run the bank
Say the price
A client should be able to work out what a product costs before speaking to anyone. Every fee and rate range is on the product page.
Keep to it
We give thirty days’ notice of any fee change and write directly to the clients it affects. Nothing changes quietly.
Answer the phone
Direct lines for each kind of question, a named banker from the Growth tier upward, and a fraud line that is answered at any hour.
The group
Where we stand today
6.4m
Clients across four divisions
11
States with HBI branches
$140bn
Assets under custody and administration
14,000
People across the group
Our history
How we got here
1998
HBI opens a single branch in New York and publishes its first one-page fee schedule.
2006
Business banking launches, followed by our first branches outside New York, in New Jersey and Connecticut.
2014
The corporate and investment bank is formed and HBI lists on the New York Stock Exchange.
2019
The mobile app is rebuilt to run on older phones and slow connections.
2023
HBI Wealth brings private banking, investments and fiduciary services under one relationship.
2026
Eleven states, 6.4 million clients and $140 billion under custody and administration.
Leadership
The people accountable for it
The executive committee meets weekly and reports to a board on which the majority of directors are independent.
Daniel Carvalho
Appointed 2019. A CPA who has run both treasury and investor relations.
Nadia Patel
Appointed 2023. Built our digital channels team and still reviews the app release notes.
Marcus Boateng
Appointed 2022. Joined from our Houston office, which he led through the Texas expansion.
Sarah Lindqvist
Appointed 2020. Reports to the board risk committee as well as to the chief executive.
James Whitfield
Appointed 2024. Leads the 3,100 people who build and run our platforms.
Investor relations
Results and reporting
Annual and interim results, the annual report and climate disclosure, published the day they go to the market.
| Measure | FY2026 | FY2025 | Change |
|---|---|---|---|
| Net income | $2.84bn | $2.51bn | +13.1% |
| Return on equity | 17.8% | 16.4% | +140 bps |
| Cost-to-income ratio | 49.2% | 51.0% | -180 bps |
| Common equity tier 1 | 13.6% | 13.1% | +50 bps |
| Credit loss ratio | 0.84% | 0.96% | -12 bps |
Annual report 2026
PDF · 8.4 MB
Download
Interim results presentation
PDF · 3.1 MB
Download
Climate disclosure 2026
PDF · 2.7 MB
Download
About
Questions about the group?
Media inquiries, investor relations and general correspondence all reach a named person.